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While they take a lot, there are a few things most haulers cannot accept due to safety and legal regulations. These usually include hazardous waste like wet paint, chemicals, motor oil, asbestos, and medical waste. If you have these items, you may need to contact your local municipality for special disposal instructions.
It depends on the provider and their schedule. Many local pros offer same-day or next-day service, especially if you book early in the morning. However, during busy seasons (like spring cleaning or the end of the month), availability might be tighter, so it’s best to book a few days in advance.
Yes! This is exactly why you hire pros. Heavy items like pianos, hot tubs, and concrete are no problem for the professional crews in the ZoopGo network. They have the equipment and manpower to remove these safely without damaging your property. Note that these heavy items might carry an extra surcharge due to the labor involved.
Generally, yes, for the initial visit. The pros usually need to confirm the items to be removed to give you an accurate price. However, if you send photos beforehand and agree on a price, some providers might be able to pick up items from your driveway or porch without you being present. It’s best to discuss this directly with the provider you choose.
This varies by provider. Many junk removal companies include a certain amount of "labor" in their base price (e.g., the first 20 feet or one flight of stairs). If your items are far from the truck or on a third floor, they may charge an additional fee for the extra labor. Always confirm this upfront when you hire your ZoopGo pro.